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Privacy Policy

Big Sale is very committed to protecting your privacy. This privacy policy clarifies how we gather purchaser information, how we use it and what your access rights to the data are. If you have any queries concerning your own information, please contact us at www.bigsale.co.za.

Information Collected

Big Sale collects details provided by you on registration together with the information we learn about you from your use of our products or services and the transactions you undertake when visiting our online store.

We may amass additional information arising from your partaking in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms. We make use of numerous data enhancement services to ensure that customer information is as precise as possible. We also recruit new customers through collaborative campaigns with 3rd parties.

Use of your Information

Big Sale uses customer data to personalise its service and make communications more relevant to distinct customers via sms, mail, email, telephone, fax or in person. This includes direct marketing activities like promotional offers, news and information about products and services that we think will be of interest to customers. Big Sale also contacts customers to obtain feedback that will help progress its products and services and for operational reasons. Customers may occasionally also receive very carefully selected and pertinent 3rd party communications done in conjunction with ourselves.

Our authorised staff and specific third party suppliers serving the direct marketing industry have access to the information for the purposes described above. Big Sale is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so. Customers are afforded the chance to easily opt out of any specific communication channel should they wish to.

Access Rights

The Promotion of Access to Information Act (PAIA) requires companies to publish a manual of all information held by them. This information can be given by the information officer by emailing the Officer at info@bigsale.co.za.

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